Types of Policies:

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Domestic Policies (USA and Canada)

These policyies are for moves within the USA (48 contiguous states ONLY) and Canada. For example, a move from Florida to California. These policies are also for moves from Canada to the USA or the USA to Canada. Please note: A move to or from Alaska, Hawaii, or Puerto Rico, requires a different policy type.

Alaska, Hawaii, Puerto Rico

These policies cover moves within the USA or Canada when moving to or from Alaska, Hawaii, or Puerto Rico. Please note that moves to and from these locations are not considered to be Domestic in terms of policy type.
  • Via Surface: For household goods shipped via ground or sea.
  • Via Air: For household goods shipped by air.

International

These policies cover moves from one country to another, anywhere in the world. For example, a move from the USA to any country (other than Canada).
  • Country to Country (Sea or Land): This policy covers moves to and from any country in the world when the goods are shipped by ground or sea.
  • Country to Country (Air): This policy covers moves to and from any country in the world when the goods are shipped by air.
  • Intra-Country (Sea or Land): This policy covers moves within a single country (except the USA and Canada) when the goods are shipped by ground or sea.
  • Intra-Country (Air): This policy covers moves within a single country (except the USA and Canada) when the goods are shipped by air.
  • Intra-Europe (Sea or Land): This policy covers moves within Europe (origin and destination addresses are both in Europe) when goods are shipped by ground or sea.
  • Intra-Europe (Air): This policy covers moves within Europe (origin and destination addresses are both in Europe) when goods will be shipped by air.

Auto Shipping

These policies cover the shipment of passenger automobiles while in transit from the origin address to the destination address. Motorcycles are not covered under this type of policy.
  • Auto Domestic: This policy covers automobiles shipped within the USA (48 contiguous states ONLY) and Canada.
  • Auto International via Air: This policy covers automobiles shipped from country to country via air.
  • Auto International via Surface/Sea: This policy covers automobiles shipped from country to country via ground or sea.

Total Loss Only
  • Total Loss: This policy will compensate for damages only in the case of 100% (One Hundred Percent) damage or loss to the shipment. There is no compensation for individual items damaged or lost.

Add-On Policies

The Add-On policies are optional policies that can be "added" to one of the main basic policies listed above (Domestic Policies, Alaska, Hawaii, Puerto Rico, and International), for more comprehensive coverage. These Add-On policies cannot be bought on their own.
  • Pairs & Sets: This supplemental policy provides coverage for an entire set even if a single item within that set is damaged. This coverage is for items that can ONLY be purchased as a pair or set. For example, a vanity set containing a dresser with a vanity mirror. If the mirror is damaged beyond repair, the entire value of the set will be covered— not just the mirror.
  • Electrical Derangement: This supplemental policy provides coverage for mechanical and electrical items that have suffered internal damage, however show no external or physical damage. Under a basic policy, this type of claim would be denied because there is no apparent physical damage to the item. With this add-on policy, goods will be covered for any internal damages that have occurred during the move. The mover must note at origin that the item(s) is in good working condition.
  • Storage: This supplemental policy provides coverage for goods remaining in storage after the basic policy has expired (usually 60-90 days). Also known as a policy extension, this policy extends the basic policy for as long the goods are in storage. Renewal must be done on a monthly or periodic basis, prior to the expiration of the coverage.